Hi Laura — sorry for delay! I’ve upgraded your permissions as well, which should enable you to edit your profile. Note that while this issue is fixed for new users (anyone who registers from now on) and for most old users (anyone who registered before a certain date), there is a percentage of users who still have the wrong permissions. Long story…[Read more]

Hi Kristen, that option is in the Dashboard in THATCamp Setup. I changed it for you, and it’s reflected on the home page. If you still see the old date, that might be a caching issue — do a hard reload of the page and you should see the correct date.

Hi Erika — in your case it was simply that the Campers page wasn’t using the Campers page template for some reason, so I set it and it’s fine now. http://midwest2018.thatcamp.org/campers/ There are instructions about that at http://thatcamp.org/help/organize/website/

It is supposed to use that template by default, though, so I’ll check to make…[Read more]

Hi Geraldine,

Sorry for my delay in replying! I was away on vacation. Everything looks fine to me now: you’ve got 17 users and 17 people on your Campers page at http://ugainvalence2018.thatcamp.org/campers/ , including Anirban and Genoveva. I did also fix an issue with your avatar while I was at it. Let me know if you need anything else.

Amanda

I’ve found the offending user and have removed them. Sorry about that: we do get quite a few spam users but they usually don’t message people like that. Let me know if you get more!

Yes, I see! Worrisome. Let me find the offender and remove them.

By the way, regarding the issue that began this thread, I looked through my email and it looks like we never figured out what was going on there. But do note that although it’s not a perfect solution you can add users to your site manually — see instructions near the bottom of the Help page http://thatcamp.org/help/organize/registrations/…[Read more]

Hi Kristen, this is for THATCamp Marshall 2018 at http://marshall2018.thatcamp.org/, correct? Not THATCamp Ohio 2018 in September?

You’ve got 29 approved registrations on THATCamp Marshall 2018, and they’ve all got active user accounts, so everything looks normal. When you say they “didn’t go through,” do you mean that the registrant didn’t get…[Read more]

Hi Kristen,

So sorry for the delay in replying! I tested this to see if deleting a THATCamp also deletes the admin user. And the answer is no: it doesn’t. Your user account will still exist, and it will allow you to log in to the main THATCamp site here and to any other THATCamps you’re a member of. So, as you doubtless saw, you go to Tools –>…[Read more]

Hi Kristen — yes, I cleared the cache and it updated. Have a good THATCamp!

Amanda

Looks like I fixed it through the classic method: turning it off and turning it back on again. 🙂 You should have the Email Users option now, Lisa. Thanks for bringing it to our attention!